Shipment & Delivery

Last Updated: 8 Jan, 2025

At EverRise Sports, we strive to deliver your orders promptly and with the highest level of service. Please read the following shipment and delivery details carefully.

1. Dispatch Time
We aim to dispatch all orders within 24-48 hours of receiving payment. Orders are processed and dispatched on business days (Monday to Friday, excluding public holidays). Please note that orders placed on weekends or holidays will be processed on the next available business day.

2. Delivery Locations
We currently offer delivery within the mainland United Kingdom and Ireland. If you are located outside of these regions, please contact us at info@everrisesports.co.uk for potential shipping arrangements.

3. Free Shipping
We are pleased to offer free shipping on all orders, regardless of the order size or value. No minimum purchase is required to qualify for free shipping.

4. Shipping Method
We use Royal Mail Standard Delivery for all orders. This is a reliable, cost-effective service that we trust to get your items to you in a timely manner.

5. Estimated Delivery Time
Once your order has been dispatched, please expect delivery within 2-5 business days depending on your location within the UK or Ireland. Delivery times may vary slightly during busy periods such as public holidays or sales events.

6. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email, which may include tracking details. You can use this information to track the status of your order through the Royal Mail website.

7. Delays in Delivery
While we make every effort to dispatch orders promptly, there may be occasional delays due to factors beyond our control, such as postal service disruptions, public holidays, or unforeseen circumstances. If there is an unexpected delay with your delivery, we will inform you as soon as possible.

8. Shipping Costs
As mentioned, we offer free shipping on all orders. There are no additional shipping fees or charges for standard delivery within the mainland United Kingdom and Ireland.

9. Issues with Delivery
If you experience any issues with your delivery, such as damaged or missing items, please contact us at info@everrisesports.co.uk as soon as possible. We will do our best to resolve any issues and ensure you are satisfied with your order.

10. Returns
For information on how to return items, please refer to our Returns and Refunds Policy. Returns must be made in accordance with the guidelines outlined in that policy.

If you have any further questions or need assistance with your order, please feel free to reach out to us at info@everrisesports.co.uk.